Terms & Conditions

Effective Date: 12.03.2025 (DD.MM.YYYY)

Welcome to Grizzla

Welcome to the Grizzla website www.grizzlapads.com (“Site” or “Website”). This website is owned and operated by GRIZZLA Sp. z o. o. Throughout the Site, the terms “Grizzla”, “we”, “us”, “company”, “store” and “our” refer to GRIZZLA Sp. z o. o. We are an e-commerce online store specializing in high-quality electric unicycle accessories, offering our products worldwide.

By accessing or using our Site and services, you (“Customer”) agree to these Terms & Conditions, our Privacy policy and Warranty & Returns policy. If you do not agree with these policies, you should not use our Website or Services.

Our Products

What We Offer

Grizzla designs, produces, and sells premium accessories for electric unicycles that enhance safety, performance, and comfort. Each product undergoes rigorous design and testing processes to ensure quality and durability for the EUC riding community.

Product Descriptions

The images of our products on our website are for illustrative purposes. While we strive to display colors accurately, we cannot guarantee that your device’s display will exactly match the color of the physical products.

Availability

Our products may also be available through authorized distributors. Purchases made through third parties are subject to their specific policies and terms. We reserve the right to add or discontinue any products or services at our sole discretion.

Account Registration & Security

When you create an account on our Site:

  1. You must provide accurate, current, and complete information
  2. You are responsible for maintaining the confidentiality of your account and password
  3. You accept responsibility for all activities that occur under your account
  4. You must notify us immediately of any unauthorized use or security breach of your account

For users under 18 years of age, parental or guardian consent is required before using our Services.

Order Process

Placing Orders

All orders are subject to product availability and our acceptance. After placing an order, you will receive an email acknowledging your order details. This email is not a confirmation that your order has been accepted.

Order Acceptance

We reserve the right to:

  • Verify your personal and payment information before accepting any order
  • Refuse to process and accept a transaction for any reason
  • Limit the quantity of products ordered per customer or shipping address
  • Refuse service to anyone at any time at our sole discretion

We shall not be liable to you or any third party for refusing to process a transaction or for withdrawing products from our Site.

Payment

We accept the following payment methods:

  • PayPal
  • Credit/debit cards via Stripe (Visa, MasterCard, American Express, Discover in the US)

Available payment currencies and methods may vary based on your location. All prices are displayed in PLN, EUR, or USD depending on your selection.

For international sales, any import duties, taxes, or customs charges will be the responsibility of the Customer.

Shipping & Delivery

We partner with reliable carriers including FedEx and UPS for international shipments. Shipping costs are calculated based on your location and displayed at checkout.

Free Shipping: Orders totaling $250 or more (after any discounts) qualify for free shipping worldwide.

Estimated delivery times:

  • North America: 3-5 business days
  • Europe: 3-5 business days
  • Australia, New Zealand and Oceania: 4-7 business days
  • Asia Pacific: 4-7 business days
  • Latin America and the Caribbean: 4-7 business days

For complete information regarding shipping, delivery, returns, and warranty, please refer to our Warranty & Return Policy and Shipping & Delivery.

Discount Codes & Promotions

We may offer promotional codes providing discounts on our products. Unless otherwise specified:

  • Promotional codes cannot be used on past purchases
  • Codes are non-transferable with no cash alternative
  • Codes cannot be used with other promotional offers
  • Only one promotional code can be used per order
  • Codes must be used by the published expiration date, if any

We reserve the right to modify or retract promotional offers at any time without notice.

Intellectual Property Rights

All content on this Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Grizzla or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose
  • Attempt to decompile or reverse engineer any software contained on the Site
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or “mirror” the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Grizzla at any time.

Acceptable Use & Site Access

We grant you a limited license to access and make personal use of this Site. You may not:

  1. Resell or make commercial use of this Site or its contents
  2. Modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Site
  3. Copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, or post any content from the Site
  4. Use data mining, bots, spiders, or similar data gathering and extraction methods
  5. Use the Site to engage in any fraudulent activity or to infringe upon the rights of others
  6. Introduce viruses, trojans, worms, or other harmful code to the Site
  7. Impersonate any person or entity, including Grizzla employees
  8. Interfere with the proper functioning of the Site

We reserve the right to terminate or restrict your access to the Site at our sole discretion if we determine you have engaged in prohibited activities.

Electronic Communications

When you visit our Site, use our social media channels, or send us emails, you are communicating with us electronically. You agree to receive communications from us electronically, including:

  1. Transactional emails related to your account and purchases
  2. Customer service communications
  3. Product review invitations (sent 30 days after purchase with one reminder)
  4. Promotional or informational materials if you have opted in

You may opt out of receiving promotional communications or review invitations at any time by contacting customer service at info@grizzlapads.com or using the unsubscribe mechanism in our emails. Note that even if you opt out, you will still receive transaction-related communications.

Disclaimer of Warranties

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, GRIZZLA EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING ANY:

(A) WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AS TO THE SITE AND ITS CONTENT, INCLUDING THE INFORMATION, DATA, SOFTWARE, OR PRODUCTS CONTAINED THEREIN, OR THE RESULTS OBTAINED BY THEIR USE; (B) WARRANTIES OR CONDITIONS ARISING THROUGH COURSE OF DEALING; AND (C) WARRANTIES OR CONDITIONS OF UNINTERRUPTED OR ERROR-FREE ACCESS OR USE.

THE SITE AND ALL CONTENTS THEREIN AND COMPONENTS THEREOF ARE PROVIDED ON AN “AS IS” BASIS AND YOUR USE OF THE SITE IS AT YOUR OWN RISK.

Limitation of Liability

YOU AGREE THAT IN NO EVENT SHALL GRIZZLA BE LIABLE TO YOU, OR TO ANY THIRD PARTY, FOR ANY LOST PROFITS, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL, OR INDIRECT DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SITE OR THESE TERMS AND CONDITIONS, EVEN IF ADVISED AS TO THE POSSIBILITY OF SUCH DAMAGES, REGARDLESS OF WHETHER THE CLAIM FOR SUCH DAMAGES IS BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE.

THIS LIMITATION ON LIABILITY INCLUDES, BUT IS NOT LIMITED TO, ANY:

  1. ERRORS, MISTAKES, OR INACCURACIES IN ANY CONTENT;
  2. PERSONAL INJURY OR PROPERTY DAMAGE RELATED TO YOUR USE OF THE SITE;
  3. UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN;
  4. INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE;
  5. BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE SITE;
  6. LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE.

Indemnification

You agree to indemnify, defend, and hold harmless Grizzla, its officers, directors, employees, agents, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from:

  1. Your violation of these Terms and Conditions
  2. Your use of the Site or services
  3. Your violation of any rights of any other person or entity
  4. Your breach of any applicable laws or regulations

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Poland and the European Union, without giving effect to any principles of conflicts of law. Any dispute arising under or relating in any way to these Terms and Conditions shall be resolved exclusively by the courts located in Poland.

If you are a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.

Privacy Policy

Please review our Privacy Policy, which also governs your visit to our Site, to understand our practices regarding the collection and use of your personal information.

Changes to Terms & Conditions

We reserve the right to update and revise these Terms and Conditions at any time. You will know if these Terms and Conditions have been revised since your last visit by referring to the “Effective Date” at the top of this page. Your continued use of our Site constitutes your acceptance of the revised Terms and Conditions.

Severability

If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Our failure to enforce any right or provision in these Terms and Conditions shall not constitute a waiver of such right or provision.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Product Guarantee & Warranty Policy, constitute the entire agreement between you and Grizzla regarding your use of the Site and supersede any prior or contemporaneous communications, whether electronic, oral, or written, between you and Grizzla regarding your use of the Site.

Contact Us

For any questions, complaints, or queries regarding these Terms and Conditions or to report any violations, please contact us:

Email: info@grizzlapads.com

Address:
GRIZZLA Sp. z o. o.
Krzemieniecka 7
54-613 Wroclaw
POLAND

Phone: +48 737 428 073

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